FAQ
Frequently asked questions
Q: What course should I take first?
A: We advise new clients attend one of the following:
- Guided Perfume Creation (Full Organ)
- Perfume Educational Course
Q: How long is a session?
A: Most sessions reserve a 2 hour block of time. See our Session Types page for more information.
There is a 5 minute grace-period, but exceeding that is a $30 additional charge once your time slot is past, in 30 minute increments.
Q: Can I upgrade my package while I'm there?
A: You may choose to upgrade your package before or during your session, giving you access to more valuable and rare scents/essential oils. We accept all major cards.
Q: What if I don't finish in time?
A: Our clients are advised to document their processes on a paper that is provided, so if you don't finish in time, you may schedule another session to come finish. If you wish to stay past your booked time, you may extend your session in increments of 30 minutes at a rate of $30 per extension.
A: Yes, see our Commercial Production Request page for more information.
A: Our 3 DIY Kits (Ruby, Emerald, and Diamond) all include varying levels of assorted essential oils/extracts. All that's required is that you add Alcohol, as it is not included in our kits. "How To" instructions are included.
Q: What age group is this appropriate for?
A: Clients of ages 16+, adult supervision is required for under 16.
Q: Do I have to pay extra to help and watch the person I want to book for?
A: No you may not help any during their session or watch. We are limited on space, therefore all persons must book a session.
Q: Can DIY Scent Studio duplicate a scent of my favorite perfume that was taken out of production?
A: Not exactly, but in most cases we can tell you what the primary notes are in the fragrance and then you can create something similar. Or if you want something more specific, we can have a sample of the perfume sent to our lab for analysis.
A: Please visit our Private Party Reservation page for more information. No alcohol allowed.
Q: What is your most popular session?
A: Our most popular session is the Guided Perfume Creation (Full Organ) that lasts 2 hours, which includes a mini-class on fragrance materials and the creation of two perfumes.
Q: Do you ship Kits or perfumes internationally?
A: Domestic USA only.
Q: Do you accept refunds?
A: No; please read our Terms & Agreement.